Customer challenge

Our customer, a market leader in the field of warehousing automation, needed engineering support for executing large automation projects, including software configuration, extensions development, testing and implementation.


  • The customer required skilled resources with a deep understanding of automation systems and the customers’ operations, integration of different systems, and the capability to meet critical operational timelines.
  • The commissioning phase of these projects required configuration and testing of each component and subsystem to ensure functionality from control systems to control software to higher levels enterprise systems.


  • Quest Global, with our local-global approach, built global engineering teams, with core teams set up at critical business locations and supported more than 100 customer projects.
  • The implementation teams were able to support more than 50 customer sites across the USA, Italy, Singapore, and Australia.


  • The customer was able to drive engineering activities based on common KPIs and success criteria.
  • Quest Global helped the customer scale up their project execution to reduce time to delivery.