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WHO WE SERVE
Aerospace and Defense
Aerospace and Defense
Automotive
Automotive
Energy
Overview
Oil and Gas
Power
Energy
Healthcare and Medical Devices
Healthcare and Medical Devices
Hi-Tech
Overview
Consumer Electronics
Computing & Peripherals
Semiconductor Equipment OEMs
Software and Internet
Hi-Tech
Rail
Rail
Semiconductors
Semiconductors
WHO WE ARE
Corporate
Most Trusted Partner
Leadership & Governance
Awards & Recognitions
Corporate Social Responsibility & Community Impact
Diversity and Inclusion
Code of Conduct
WHAT WE DO
Services
Embedded Product Engineering
Software Product Engineering
Supply Chain
Digital Technology
Silicon Engineering
Mechanical Product Engineering
After Market Services
Engineering Analysis
Manufacturing Engineering
Engineering Process Services
Enterprise Application Services
Product Lifecycle Management
Manufacturing Execution Systems
Testing and Automation
Solutions
IoT and Applications
AI and Analytics
Testing and Automation
JOIN OUR TEAM
Careers
Opportunities
QuEST in Campus
QuEST Ingenium
QuEST Alumni
Careers
Insights and Resources
News and Events
Contact Us
Careers
Opportunities
QuEST in Campus
QuEST Ingenium
QuEST Alumni
Overview
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QuEST in Campus
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QuEST Alumni
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Media
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Operations Excellence | Non-Conformances Support
Overview
Home
$400Mn+ per annum savings with Non Conformance Support
Customer Challenge
Develop Solutions for non-conformance that occurs during product operation
Scope
Analysis of reported Non-conformance
Develop Technical Solution proposal and buy off with other Domain Specialists on the solution
Technical Variance report ( Repair, Service or Reject)
Deliver solution to O/H base
Continuous Manual Enrichment
Benefits
$400Mn+ per annum cost avoidance (Direct cost of replacement parts).
First level signatory authority in QuEST
Specialization to handle engine hot, cold, external and transmission components
90% Process ownership and delivery from offshore best cost region
Exceeded the SLA on TRT delivery performance and increased satisfaction of overhaul bases
Agile resource deployment, allowing for significant unplanned growth
Focus on what the customer values key for helping the program achieve zero AOG
Delivering 15% manual improvement per year
Aggressively giving and pursuing process improvements, such as golden hour and deployed engineers