Customer Challenge

An aircraft OEM was required to provide aircraft technical publications program support to 5000+ documentary units with tight timelines. To handle this large and volume fluctuating task, OEM needed a single strategic partner with necessary experience, capability and capacity to deliver for this program.


  • E2E technical publication creation and revision


  • Change criteria analysis
  • Configuration Control
  • Authoring and Illustration
  • Quality Control
  • Publish IETP in accordance with ATA iSpec 2200


  • Reduced complaints from operators, on produced technical documents.
  • All milestones for new aircraft and its evolutions achieved


  • Online authoring in Content Management System


  • On-time delivery of aircraft maintenance manuals
  • First time right

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