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Remote Data Collection for Technical Service
Overview
Home
Remote Data Collection for Technical Service
Scope
Create web portal where the Tech Services user can see the device summary data and logs.
Solution
Create a web portal for Technical Services personnel to login to and view device data for the purposes of troubleshooting
Validate the device serial number
Display the summary data and logs for valid device serial number
Export the summary data
Benefits
Customer is able to remotely access non-clinical data from the CPAP devices deployed in the field.
Improved after market support efficiency